Terms of service

Bodega da Fontenelle
Sonoma Valley, California, USA

These Terms of Service govern your use of the Bodega da Fontenelle website and the purchase of products from our online store. By accessing our website or placing an order, you agree to these terms.

1. Legal Drinking Age

By placing an order for alcoholic beverages, you confirm that you are at least 21 years of age.

  • A valid government-issued photo ID is required upon delivery.
  • Orders cannot be delivered to minors.
  • If age verification fails, the shipment may be returned and subject to applicable fees.

2. Use of the Website

By using this website, you agree to:

  • Provide accurate and complete information when placing an order.
  • Use the website only for lawful purposes.
  • Not misuse, copy, or exploit any part of the website without permission.

We reserve the right to refuse service or cancel orders if fraudulent or unlawful activity is suspected.

3. Product Information

We strive to ensure that all product descriptions, images, and prices are accurate. However:

  • Product images are for illustrative purposes only.
  • Vintage, label, or packaging may vary slightly.
  • Prices and availability are subject to change without notice.

If an error in pricing or product information occurs, we reserve the right to cancel or correct the order and issue a full refund if necessary.

4. Orders and Payments

  • All orders are subject to acceptance and availability.
  • Payment must be completed before the order is processed.
  • We reserve the right to cancel or refuse any order at our discretion.

If an order is canceled after payment, a full refund will be issued to the original payment method.

5. Shipping and Delivery

Shipping times are estimates and may vary depending on location, carrier, and weather conditions.

  • An adult signature (21+) is required upon delivery.
  • We are not responsible for delays caused by the shipping carrier.

For more details, please review our Shipping Policy.

6. Returns and Refunds

Returns and refunds are handled according to our Return & Refund Policy.

We accept refund or replacement requests for:

  • Damaged or leaking products
  • Incorrect items
  • Defective products upon arrival

Please refer to the Return & Refund Policy for full details on eligibility, timelines, and procedures.

7. Order Cancellations

Orders may be canceled before they are processed or shipped.

Once an order has been processed or shipped, it cannot be canceled. Customers may contact support to review available options.

8. Limitation of Liability

To the fullest extent permitted by law, Bodega da Fontenelle shall not be liable for:

  • Indirect or incidental damages
  • Delivery delays caused by carriers
  • Losses resulting from misuse of products

Nothing in these terms excludes rights that cannot be excluded under applicable law.

9. Intellectual Property

All content on this website, including text, images, logos, and designs, is the property of Bodega da Fontenelle and may not be used without written permission.

10. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.

11. Changes to These Terms

We may update these Terms of Service at any time. Changes will be posted on this page with an updated effective date.

Your continued use of the website after changes are posted constitutes acceptance of those changes.

12. Governing Law

These Terms of Service are governed by the laws of the State of California, United States, without regard to conflict of law principles.

13. Contact Information

Bodega da Fontenelle
Sonoma Valley, California, USA
Email: support@bodegadafontenelle.com
Website: www.bodegadafontenelle.com